Privacy Policy
Privacy Policy
Effective Date: July 31, 2026
Last Updated: July 31, 2026
Ladyheart Enterprises, LLC Privacy Policy
Ladyheart Enterprises, LLC ("Ladyheart Enterprises," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit any website owned or operated by Ladyheart Enterprises, LLC, including our affiliated brands and online stores.
By accessing our websites or using our services, you agree to the practices described in this Privacy Policy.
1. Company Information
Ladyheart Enterprises, LLC
Texas, United States
Email: privacy@ladyheartenterprisesllc.com (or your preferred contact email)
Website: https://ladyheartenterprisesllc.com
This Privacy Policy also applies to websites operated by our affiliated brands, including but not limited to:
The Front Porch by Soul Scribbled Stories
Soul Scribbled Stories
LuminLeaf Publications
Aethyra Consulting Group
2. Information We Collect
We may collect the following types of information.
Information You Provide
When you interact with us, you may voluntarily provide:
Name
Email address
Phone number
Billing address
Shipping address
Company name
Payment information (processed securely through third-party payment providers)
Messages submitted through contact forms
Information submitted for custom product requests
Files, artwork, or images uploaded for custom orders
Information Automatically Collected
When you visit our websites, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages viewed
Referring website
Time spent on pages
Date and time of access
General geographic location
Cookies and similar technologies
3. How We Use Your Information
We use your information to:
Process orders
Ship products
Provide customer support
Respond to inquiries
Create custom products
Improve our websites
Personalize your experience
Send order confirmations
Send shipping notifications
Send newsletters (only if you opt in)
Prevent fraud
Comply with legal obligations
Maintain business records
We do not sell your personal information.
4. Payment Information
Payments are processed by trusted third-party payment providers such as:
Square
Shopify (if applicable)
PayPal (if applicable)
We do not store your complete payment card information on our servers.
Please review the privacy policies of these payment processors for information regarding how they handle your payment data.
5. Cookies
Our websites use cookies to:
Remember preferences
Improve website performance
Understand website traffic
Enhance user experience
Cookies may include:
Essential cookies
Functional cookies
Analytics cookies
Marketing cookies (if enabled)
You can disable cookies through your browser settings; however, some website functionality may no longer operate correctly.
6. Analytics
We may use third-party analytics services, including:
Google Analytics
Microsoft Clarity (if installed)
Meta Pixel (if installed)
These services help us understand:
Visitor behavior
Popular pages
Traffic sources
Website performance
These providers may collect information in accordance with their own privacy policies.
7. Email Communications
If you subscribe to our mailing list, we may occasionally send:
Product announcements
Sales
Company news
New book releases
Event announcements
Educational content
You may unsubscribe at any time using the link included in every marketing email.
Transactional emails regarding purchases will still be sent when necessary.
8. Custom Orders
When you request a custom product, you may submit:
Artwork
Logos
Photographs
Design requests
Written instructions
You affirm that you own or have permission to use any content you provide.
Ladyheart Enterprises is not responsible for copyright violations resulting from customer-submitted content.
9. Sharing Information
We may share information only as necessary with trusted service providers, including:
Shipping carriers
Payment processors
Website hosting providers
Email service providers
Business software providers
Legal or governmental authorities when required by law
We do not sell customer data.
10. Data Security
We use commercially reasonable safeguards designed to protect your personal information, including:
SSL encryption
Secure payment processing
Password-protected systems
Limited employee access
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
11. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Maintain tax records
Comply with legal obligations
Resolve disputes
Enforce our agreements
12. Children's Privacy
Our websites are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information, please contact us so we can remove it.
13. Your Privacy Rights
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate information
Delete personal information
Request a copy of your information
Withdraw consent where applicable
Opt out of certain data uses
To exercise these rights, contact us using the information provided below.
14. Texas and U.S. Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where required by law, we will honor valid requests regarding access, correction, deletion, and portability of personal information.
15. Third-Party Links
Our websites may contain links to third-party websites, including:
Etsy
Amazon
YouTube
Shopify
Square
We are not responsible for the privacy practices of those websites.
16. Social Media
If you interact with us on social media platforms, those interactions are governed by the privacy policies of the respective platform.
17. Changes to This Policy
We may update this Privacy Policy periodically.
When significant changes are made, the revised version will be posted on this page with an updated effective date.
Your continued use of our websites constitutes acceptance of the updated policy.
18. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Ladyheart Enterprises, LLC
Email: brandi.jenkins@ladyheartenterprisesllc.com
Website:
https://www.ladyheartenterprisesllc.com